Facinos

Business operators

Company Owner Workspace

Business owners can manage locations, transactions, customers, devices, staff roles, reports, settlements, refunds, and company settings.

Multi-site brandsFinance oversightStaff governance
Explore Company OwnerView workflow

Workspace menu

Company Owner Workspace

Portfolio Healthy

Revenue

$842k

Sites

38

Staff

412

Refunds

7

LocationsTransactionsSettlements

Example workflow

Sites → Devices → Ledger → Pay-outs

Best for

Restaurant groups

Menus, counters, kitchens across branches.

Retail chains

SKU-heavy receipts & omnichannel pickups.

Hotel operators

Rooms, spa, parking & guest ledger.

Transport companies

Fare revenue tied to terminals.

Venue owners

Zones, vendors, settlements.

Campus operators

Facilities, vending & memberships.

Menus for this role

Each menu is designed around the tasks this user group needs to complete.

Overview+

Shows company revenue, transaction volume, active locations, device health, refunds, and alerts.

What users can do

  • • Spot anomalies early
  • • Compare branches side-by-side
  • • Acknowledge escalations

UI elements

  • • Executive KPI strip
  • • Alert inbox
  • • Heatmaps
Locations+

Manage branches, stores, stations, gates, venues, vehicles, or facilities.

What users can do

  • • Create hierarchies
  • • Assign managers
  • • Configure receipts

UI elements

  • • Location tree
  • • Compliance badges
  • • Opening hours
Transactions+

Search payments, access events, fares, refunds, and failures.

What users can do

  • • Deep filter pipelines
  • • Replay customer journeys
  • • Export batches

UI elements

  • • Ledger grid
  • • Timeline inspector
  • • Risk tags
Customers / Members+

Guests, passengers, loyalty tiers, memberships, corporate profiles.

What users can do

  • • Merge duplicates
  • • Issue goodwill credits
  • • Attach contracts

UI elements

  • • 360° profile
  • • Membership tiers
  • • Communication logs
Devices+

Cameras, terminals, kiosks, gates, printers, caches.

What users can do

  • • Commission hardware
  • • Rotate secrets
  • • Schedule swaps

UI elements

  • • Fleet heartbeat
  • • Firmware matrix
  • • QR provisioning
Staff & Roles+

Owners, admins, managers, cashiers, operators, finance, technicians.

What users can do

  • • Granular RBAC templates
  • • Invite flows
  • • Audit trails

UI elements

  • • Role matrix
  • • Invitation center
  • • Policy exceptions
Reports+

Revenue, customer flow, peaks, device success, benchmarking.

What users can do

  • • Saved bookmarks
  • • Scheduled emails
  • • Drill-through BI

UI elements

  • • Visualization gallery
  • • CSV connectors
Settlements+

Payouts, fees, invoices, bank rails, suspense queues.

What users can do

  • • Approve batches
  • • Adjust FX/fees
  • • Trace settlements

UI elements

  • • Cash positioning
  • • Invoice archive
Refunds & Disputes+

Refund requests, wrong charges, disputes with evidence packs.

What users can do

  • • Collaborate with finance
  • • Attach CCTV snippets
  • • Resolve SLA timers

UI elements

  • • Queue swimlanes
  • • Evidence locker
Settings+

Business profile, modules, receipts, payment rules, notifications.

What users can do

  • • Brand receipts
  • • Webhook endpoints
  • • Localization

UI elements

  • • Feature toggles
  • • API keys

What this role can manage

Locations

Operational blueprint per branch.

Transactions

Unified commerce & access ledger.

Devices

Fleet-grade telemetry.

Staff control

Least-privilege RBAC.

Settlements

Bank-ready statements.

Disputes

Evidence-rich workflows.

Example workflow

1

Provision locations

Define hierarchy & receipts.

2

Invite staff

Assign scoped roles.

3

Commission devices

Cameras & terminals online.

4

Monitor transactions

Ledger oversight.

5

Review settlements

Approve payouts.

6

Close disputes

Finance-ready resolutions.

Demo metrics

Illustrative KPIs help stakeholders understand value — all numbers are simulated for this frontend demo.

$842k

Weekly revenue

Across linked stores.

38

Live locations

Publishing menus/devices.

412

Active staff

Scoped Facinos terminal users.

7

Open refunds

Awaiting finance approval.

Ready to explore this role?

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