Live experiences

Events & Venues

Venue teams manage events, tickets, gates, live check-in, zones, vendor payments, guests, incidents, reports, and settlements.

ConcertsSportsConferences

Explore Events & Venues View workflow

Workspace menu

Events & Venues

Event Night Live

Guests

18.4k

Gates

99.4%

Vendor

$292k

Incidents

TicketsGatesLive

Example workflow

Event → Gates → Guests → Settlement

Best for

Concerts

Fast ingress & VIP workflows.

Stadiums

Mass attendance & concessions.

Cinemas

Seat-linked concessions.

Conferences

Badge tiers & breakout zones.

Museums

Timed entries & exhibits.

Theme parks

Ride bundles & photo passes.

Menus for this role

Each menu is designed around the tasks this user group needs to complete.

Overview

Live KPIs: attendance, vendor GMV, incidents, staffing.

What users can do here

Configure operational policies
Audit activity with immutable logs
Collaborate across shifts

Important UI elements

Workspace canvas
Inspector drawer
Export actions

Workspace screen mock

Placeholder for future product screenshots — layout reflects menu purpose only.

Overview+

Live KPIs: attendance, vendor GMV, incidents, staffing.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Events+

Schedule editions, capacities, rider bundles.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Tickets+

Issuance, transfers, refunds, integrations.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Entry Gates+

Lane configs, failover QR, throughput tuning.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Live Check-in+

Real-time ingress dashboards.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Zones+

VIP, backstage, suites, accessibility routing.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Vendors / Payments+

POS linkage & settlement splits.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Guests+

CRM overlays & escalation paths.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Incidents+

Safety + fraud workflows.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Reports+

Attendance & finance storytelling.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Settlements+

Vendor payouts & ticketing splits.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

Settings+

Branding, integrations, alerts.

What users can do

• Configure operational policies
• Audit activity with immutable logs
• Collaborate across shifts

UI elements

• Workspace canvas
• Inspector drawer
• Export actions

What this role can manage

Gate orchestration

Throughput without chaos.

Vendor payouts

Transparent splits.

Guest intelligence

VIP & safety insights.

Incident command

Cross-team coordination.

Settlement audits

Finance-ready trails.

Zone routing

Precision crowd control.

Example workflow

Publish event

Operational step: Publish event.

Issue tickets

Operational step: Issue tickets.

Configure gates

Operational step: Configure gates.

Monitor live entry

Operational step: Monitor live entry.

Serve vendors

Operational step: Serve vendors.

Close settlements

Operational step: Close settlements.

Demo metrics

Illustrative KPIs help stakeholders understand value — all numbers are simulated for this frontend demo.

18.4k

Guests tonight

Across gates.

99.4%

Gate uptime

Recognition lanes.

$292k

Vendor GMV

Facinos carts.

Incidents

Open investigations.

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