Facinos

Frontline commerce

Stand & Pay

Cashiers, kiosks, restaurants, shops, pharmacies, hotels, gyms, cinemas, and self-checkout counters can accept Facinos with explicit customer confirmation.

Retail countersSelf-checkoutHospitality desks

Workspace menu

Stand & Pay

Lane Ready

Ticket

6.4s

Facinos

61%

Fallback

4%

Shifts

328

DetectionConfirmReceipt

Example workflow

Amount → Detect → Confirm → Receipt

Best for

Restaurants & cafés

Counter payments & dine-in tabs.

Retail shops

SKU-linked baskets.

Pharmacies

Regulated OTC flows.

Grocery stores

Mixed carts & weighed goods.

Hotel reception

Incidentals & deposits.

Gyms & cinemas

Membership add-ons.

Self-checkout kiosks

Guided UX & attendant assist.

Menus for this role

Each menu is designed around the tasks this user group needs to complete.

Start Payment+

Cashier enters amount, references orders, or launches kiosk checkout.

What users can do

  • Preset tenders
  • Attach SKU bundles
  • Launch kiosk flows

UI elements

  • Amount keypad
  • Quick SKU tiles
  • Lane selector
Customer Detection+

Camera finds approved Facinos users with privacy-preserving cues.

What users can do

  • Verify confidence tiers
  • Escalate ambiguous reads
  • Offer QR fallback

UI elements

  • Live silhouette HUD
  • Confidence meter
  • PrivacyNotice banner
Payment Confirmation+

Customer confirms totals before wallet/card charges execute.

What users can do

  • Dual confirmations
  • Tip prompts
  • Split tenders

UI elements

  • Confirmation modal
  • Split-payment composer
Payment Success+

Shows approval, prints optional slips, pushes digital receipts.

What users can do

  • Brand receipts
  • Trigger loyalty
  • Upsell prompts

UI elements

  • Receipt composer
  • Printer bridge
Payment Failed+

Explains declines: limits, permissions, timeouts, recognition misses.

What users can do

  • Suggest retries
  • Hot-transfer to manager
  • Capture dispute codes

UI elements

  • Failure taxonomy cards
  • Retry planner
Manual Fallback+

Switch to chip/tap, QR wallet, mobile app, or cash tracking.

What users can do

  • Log attendant overrides
  • Compliance attestations

UI elements

  • Fallback drawer
  • Cash drawer tracker
Transaction History+

Terminal-local journal synced with HQ settlements.

What users can do

  • Search receipts
  • Replay signatures

UI elements

  • Shift ledger
  • Detail drawer
Refund+

Authorized refunds with dual approval thresholds.

What users can do

  • Partial refunds
  • Attach CCTV snippet

UI elements

  • Refund wizard
  • Approver queue
Shift Close+

Totals, discrepancies, locked batches prior to settlement.

What users can do

  • Variance explanations
  • Seal registers

UI elements

  • Shift recon sheet
  • Print summaries
Device Status+

Camera health, firmware, LAN/WAN latency, peripheral readiness.

What users can do

  • Remote diagnostics
  • Swap spare terminals

UI elements

  • Heartbeat timeline
  • Ticket hooks

What this role can manage

Detection HUD

Latency-aware cashier cues.

Confirmation UX

Customer-first approvals.

Fallback suite

Never strand a shopper.

Shift integrity

Finance-ready journals.

Device telemetry

Predict failures.

Refund governance

Scoped approvals.

Example workflow

1

Enter amount

SKU-aware keypad.

2

Detect customer

Approved Facinos profile.

3

Confirm charge

Explicit buyer consent.

4

Capture payment

Wallet/card rails settle.

5

Deliver receipt

Digital + optional print.

6

Close shift

Totals reconciled.

Demo metrics

Illustrative KPIs help stakeholders understand value — all numbers are simulated for this frontend demo.

6.4s

Avg ticket time

Detection → receipt.

61%

Facinos share

Of lane throughput.

4.2%

Fallback rate

Manual card / QR.

328

Shift approvals

Today's cashier closes.

Ready to explore this role?

Open the dedicated workspace shell or jump back to the full Facinos role catalog.